Three Simple MHE Upgrades to Boost Warehouse Performance in 2024

Warehousing and logistics is a game of speed, volume and efficiency. So, what are the three MHE upgrades that leading warehouse operators and logistics managers are racing to implement in 2024 to boost performance of their operations?

Performance is a word we hear a lot in the context of professional sporting events, including the Australian Grand Prix. Unlike many other sporting disciplines which rely mostly on human performance, Formula 1 combines technology and human skill. This makes it similar to how we need to think about materials handling equipment in the warehousing context.

While a major change and major investment is sometimes required to take a business to the next level, often it is a small shift, a minor upgrade, that can make a big difference to business performance.

Boosting performance primarily requires a shift in thinking about how we are currently doing things. Then, we can find and consider ways of making small changes to improve inefficient activities.

So, here are three simple and importantly, inexpensive equipment upgrades that can seriously transform any warehouse performance without a serious cost by improving operational speed, capacity and safety.

1. Replace any Ladders with the ergonomic agility of an Electric Access Vehicle, like the Big Joe, Joey Zero.

Why? Safety of your staff should be a good enough reason. However, the bottom line is that getting rid of ladders in a warehouse or storeroom means moving more goods faster, higher, easier and with greater employee satisfaction.

2. Replace that heavy Manual Jack with the effortless, clean power of an LPJ33 Pallet Jack.

Why? Even though that old manual jack is still working, it’s increasingly more important for warehouse managers to consider employee satisfaction and not just safety. An agile and easily manoeuvrable electric pallet jack will ace performance in the storeroom, warehouse and as a lift-gate truck equipment for safer and more efficient deliveries.

3. Go bold. Leapfrog the entire Materials Handling Equipment class with an electric S22 Walkie Stacker.

What’s happening here? With the S22 Walkie Stacker, you have just seriously upgraded your warehouse. Now you have the safe, easy maneuverability of an electric pallet jack, with the lifting power of a small counterbalance forklift – at a fraction of the cost and NO need for a forklift license. How great is that?!

To explore these and other options to save cost and boost warehouse productivity, talk to our helpful team on: 134 234.

6 Rules of The Best Forklift Service

Is there such a thing as the best forklift service? Not only does the best forklift service exist, but you absolutely need it when your business performance relies on minimal or no downtime and a continuity of forklift performance.

As any Logistics and Warehouse Manager knows, forklifts, and especially electric forklifts, are the silent workhorses in the business. They only get noticed when they first arrive and when they get sick, i.e. break down. Otherwise, we take them for granted to do all the heavy lifting and long distance running without interruptions. We expect forklifts to keep making money for the business, perhaps indefinitely!

So, what is the Best Forklift Service?

You can get the best forklift service – and you deserve it – but you need to stick to these rules:

  1. Start with the right and reliable forklift equipment.
  2. Buy or rent forklifts from a reliable supplier.
  3. Schedule regular service.
  4. Use qualified and experienced mechanics.
  5. Use genuine parts.
  6. Drive the right forklift license and training.

1 Reliable Forklift Equipment

Smart warehouse operations start with reliable storage and materials handling equipment. Choosing the right forklift equipment is as much about saving costs as it is about making maximum business impact.

The ISS Equipment new forklift brands, Nichiyu and Big Joe forklifts, are renown for longevity, with ten to twenty years of heavy usage not being uncommon. But even the best forklifts perform even better, reducing the risk of costly disruptions and stress, if serviced well.

2 Reliable Forklift Service Supplier

Getting a reasonable and reliable forklift service is a challenge when you are busy and budgets are tight. You are constantly bombarded with deals that look too good to be true, only to end up with a lengthy list of extras and penalizing contracts. An honest supplier, truly committed to an excellent product, confident of  the experienced and passionate service team, can make a difference.

Stick with the supplier from whom you have purchased or are hiring the equipment, if they have earned your trust in the first place. Chances are, they know their brands better than anyone else and they will give you a good service to earn your ongoing custom. I know we do that for our customers.

3 Schedule Regular Forklift Service

There are two types of forklift service: regular and emergency. Everyone knows that in every walk of life, emergencies attract higher costs. So, investing in regular forklift service is a no-brainer. It is the essence of the best forklift service:

  • It ensures operational continuity.
  • It drives efficiency.
  • It saves costs: downtime and costly parts that could have been maintained.
  • Most importantly, saves time. Just schedule regular forklift service and focus on your important work. Your forklift service supplier will do the rest.

4 Use qualified and experienced mechanics

The problem with having an in-house mechanic is that employees come and go, and recently, they more go than stay. This breaks down continuity and efficiency and may even lead to a crisis when equipment breaks down while people are sick or on leave. Of course, if you have a large fleet, you may also have a team of your in-house mechanics. But the majority of warehousing operations don’t have that luxury (and responsibility).

Importantly, chances are, maintaining a forklift fleet is not your core business. The smartest move is to use a regular service provider, who has a trained team with a continuity of expertise and your service data to quickly resolve your problems. They will eliminate your downtime so that you can keep doing what is most important for you!

5 Use genuine parts whenever possible

A regular check, using genuine parts, or at least parts recommended by your trusted supplier is a guarantee of uninterrupted performance and longevity of your forklifts. While genuine parts are usually the best, because they were uniquely designed and calibrated for specific models of forklifts, we live in the world of possible substitutions. And that may be fine for your valuable equipment. But be cautious. Deal with a reliable parts supplier, preferably one who sold you the forklift.

6 Drive the right forklift license and training

Yes. There is such thing as a forklift culture. It is a subset of the workplace safety mindset, or culture. How people use forklifts matters to the safety of people, products and the equipment itself. Ultimately, the outcomes matter to your business reputation.

The first step towards creating the right forklift culture and getting the “best forklift service”, i.e. one that doesn’t cost you anything, is by ensuring forklift training. Many forklifts require that the operators have a formal, current forklift license. However, increasingly, there is a new range of powerful forklifts that do not require forklift licensing. And this is where you need to ensure that everyone receives the right safety training to operate these new-age stackers, order pickers and pallet jacks.

Forklift service from ISS Equipment comes with:

  • Experienced, dedicated mechanics with expertise in electric and lithium-ion forklift servicing.
  • The most experienced, fastest Nichiyu service team in Australia – with average 25 years of experience.
  • A range of genuine and approved parts.
  • And, on new forklifts, free service for 3 years with our extended 3 year warranty.

Nichiyu that!

Finally: Are You Getting The Best Forklift Service?

You will know for certain when you answer these questions:

  1. Is your forklift down, not earning its ROI, or your customers’ love?
  2. Is it a hassle to find a reliable service supplier?
  3. Do you want to be sure you will get a fair service deal?
  4. Need a certainty of a FREE Inspection and a Transparent Service Report?

Now is the best time to do something about it!


A Guide to Selecting the Right Pallet Racking System

Selecting the right pallet racking system for your business can be overwhelming. From deciding on the best type, to selecting the best configuration, to the supplier you can trust, there are many things to consider. This guide provides expert advice and step-by-step instructions for choosing the perfect pallet racking solution for you and your business.

Assess Your Space and Load Requirements.

Before you can start shopping for pallet racking, you will need to assess your space and load requirements. You’ll want to make sure that the material and size of the pallets you are using are suitable for the rack you choose, as well as consider how much weight each level of the rack must bear. It is also important to investigate different types or combination of racks based on your load requirements.

Knowing this information will allow you to select a system that specifically meets your needs. Start with calculating the total storage you require, based on the type of items being stored. Remember, adjustability is important if your inventory levels fluctuate seasonally.

This basic step will enable you to focus on a suitable racking system, and will enable your supplier to understand your pallet racking space and load requirements. Knowing this information will give you confidence to select a system that specifically meets your needs.

In addition, today, companies need to look beyond product and logistics concerns. Equally important is to ensure that the material and size of the pallets you are using will help you move forward strategically. Think:

  • Are the pallets the most suitable for products in industries you serve?
  • Are they meeting your customers’ future trends?
  • Are they meeting your environmental philosophy?

Consider the Size of Materials and their Handling.

Proper configuration of the pallet racking system is critical to optimizing warehouse space and storing products and materials safely. Different racks accommodate different sizes and shapes of materials and their handling. So, the first thing to consider here is the size and weight of the items you plan on storing.

When selecting a pallet racking system, consider the warehouse space and the clearance your forklifts need to maneuver safely. It’s important to account for aisle width when selecting a rack to ensure you don’t overfill your space. If you plan on using multiple levels of pallet shelving, check that you have sufficient overhead space for another level. Pallet racking can come in many shapes and varieties such as selective racks: Selective pallet racking, drive-through racking, push-back racking and double-deep racking. Things to consider:

  • Do you need pallet selectivity?
  • Do you need to store multiple pallets of the same SKU?
  • Is the FIFO access important to your product shelf life?
  • And importantly, what type of forklifts do you have now?
  • Are you prepared to invest in new access equipment to save floor space?

Determine Your Material Flow Pattern and Layout Requirements.

Besides sizing and weight limitations, when selecting a pallet racking system you also need to take the flow of materials through your warehouse into consideration. The storage pattern desired will determine the best racking system type for you. A pushback racking system works well if you want forklift operators to load product from one end of the rack and then have it available to retrieve from the other end. However, if you need items that are stored further back in the row easily accessible, drive-in or deep reach racks may work better. Here, employees access items from either side of the row, making them ideal for first-in/first-out inventory distribution. Properly assessing your warehouse flow pattern enables you to select a rack system that will meet your product storage needs without hindering productivity.

Importantly, you want to account any future growth to ensure that your needs do not outgrow the system too quickly.

Consider the Benefits of Adjustable Pallet Racking Systems

Selective pallet racking is the most common and most flexible storage system used in warehouses and distribution centers across all industries to maximize storage space while providing easy access to stored items. Selective racks are a type of industrial storage system that is designed to store a wide variety of items. They typically comprise upright frames and horizontal beams, which can be easily adjusted to accommodate different sizes and weights of items.

Adjustable pallet racking systems are a great choice for warehouses and distribution centers since they offer the flexibility to change the layout of your storage layout as needed. Having this type of flexibility for configuring your racks can be helpful when introducing new products into the warehouse or accommodating seasonal fluctuations in inventory levels. Importantly, adjustable racks typically require less floor space while providing more storage capacity so they can be an effective way to maximize use of space.

Next, focus on additional pallet rack accessories to maximize safety and provide protection against damage from minor collisions with forklifts.

Select the Right Pallet Rack Accessories for Optimal Functionality and Safety.

Once you have the type of pallet racking system selected for your warehouse, it is important to choose the correct accessories to ensure optimal functionality and safety. Pallet rack accessories amplify the safety features that already come with a typical pallet racking system by introducing additional safety components. This includes products such as column protectors or upright protectors, row spacers and seismic anchors which add further protection against damages caused by forklifts and prevent even minor collisions from causing extensive damage.

Other rack accessories that should be considered in your warehouse design, include base plates, wall ties, upright guards, guard rails. All these are critical components to help ensure your pallet rack systems hold up and meet the increasingly strict compliance laws in Australia. Consulting with a professional can ensure you select the right accessory options, so your storage system operates both safely and efficiently.

Get good advice early.

Your own assessment can only go so far. Irrespective of the size of your planned pallet racking project, you may want to consider having a professional warehouse solutions specialist to assess your warehouse space and provide information on the safest and most efficient ways to store your materials. They can utilize software to design the ideal warehouse layout and orientation for racks depending on the types of materials you are storing, maximizing storage space while ensuring safety. Having an assessment done also ensures that any rack system you select meets industry standards, keeping warehouse operations safe and productive.

What makes a good pallet racking supplier?

Consider this. The global pallet racking market size grew from $10.4 billion in 2022 to $11.4 billion in 2023 at a compound annual growth rate (CAGR) of 9.5%. The emergence of highly automated, clad-rack warehouses is a trend gaining popularity in the pallet racking market. Major companies operating in the pallet racking sector have shifted their focus to automation products to gain a competitive advantage.

But what is good news for pallet racking manufacturers and big suppliers can pose a threat for some businesses using pallet racking. Here is why.

While product innovation often provides significant revenue and profit-driving benefits it is inherently expensive. The trends towards high volume and high automation in pallet racking design benefit most the large-scale operations and super-warehouses. With focus on this type of customers, many pallet racking suppliers will start discriminating in their customer choice. Smaller, more conventional warehouses may become marginalised.

If your warehousing operation falls into small to mid-size category and you want to get a great service and fair advice, you need to look for a pallet racking supplier who specifically chooses to provide expertise and quality support small to mid-size businesses.

Racking Safety Inspection.

Once you have selected and installed the racking system that best fits your needs, you must ensure ongoing pallet racking safety by regular inspection. The Occupational Health and Safety Administration (OSHA) recommends that an authorized personnel inspect the racks and the area around it at least once a month or after any event that could cause damage to it. This involves examining each component of the rack for signs of wear, tear or visible damage as well as checking for any potential safety hazards in its vicinity such as loose materials or equipment clutter. Additionally, assess if any out-of-date items are stored in the racks and remove them immediately from the warehouse if needed. By carrying out a thorough inspection on a consistent basis, you can help maintain your pallet rack system in proper working condition and guarantee employee safety in your facility.

Bottom line: Talk to a Trusted, Experienced Pallet Racking Supplier.

Selecting the right pallet racking system for your warehouse or distribution center requires careful consideration of many factors and they all have a direct impact on your business success. Properly installing and maintaining a pallet rack system within your warehouse environment is essential to the overall productivity, safety, and efficiency of operations. To ensure you select the correct pallet racking system for your needs, it’s important to consult with a trusted, experienced supplier.

A reputable supplier with extensive knowledge about pallet rack systems, and preferably a full understanding of materials handling equipment, will be able to provide sound advice on selecting the best type of racking for your space constraints, load requirements and material flow pattern. They can also guide you on selecting the right accessories that will optimize safety in the workplace by protecting against collisions or other incidents. Ideally, they will provide maintenance guidance and support, so your racks remain safe and stable long-term.

Ultimately, when working with a trusted provider you can rest assured that your pallet racking system meets or exceeds recommended industry standards and will help keep operations running quickly and safely.

Following these guidelines will help create an efficient storage layout that operates quickly and safely.

Contact ISS Equipment to start the conversation. Our experienced Pallet Racking and Materials Handling team will provided you with a holistic, professional advice.

Call: 134 234.  Send us a message for a quick response.

There is Nothing Funny About Forklift Accidents

Why Forklift Safety a Reflection of Business Culture?

When you are passionate about the equipment you use and when you value the power the best equipment can give you to be your best, then there is just one thing to do. And that is to treat all your tools with respect. That’s how you also earn professional respect and personal satisfaction.

And that’s how you and your teammates will stay safe to enjoy long and rewarding lives with your families.

How a Trusted Forklift Supplier Can Support Your Safety Culture?

At ISS Equipment, we are passionate about keeping forklifts (and racking equipment) in perfect health. And that means: safe for people and goods. We are happy to reinforce your safety message every time your forklift drivers come in contact with our Service Team.

Our qualified and experienced mechanics and sales reps excel at:

  • Explaining the essential safety features
  • Showing the safe limits of each machine
  • Checking all safety points
  • Giving you some extra time to hear about your family, your weekend or footy – because we work to live and not the other way round.

We select our forklift brands to work! We just make sure your forklifts stay healthy to do so.

ISS Equipment forklift service from comes with:

  1. The most experienced, fastest Nichiyu service team in Australia – with average 25 years of experience.
  2. A range of genuine and approved parts.
  3. And, on new forklifts, FREE service for 3 years with our extended 3 year warranty.


Smart warehouse storage and materials handling is as much about saving costs as it is about making maximum business impact,” said Peter Boustead, MD, ISS ProRack.

Things to Consider When Buying Used Electric Forklifts

Forklifts are designed to handle a wide range of material lifting and handling needs, which is why industrial facilities cannot function efficiently without them. If you find that your shop needs one, there is a diverse catalog of options that can meet your requirements. If you want to save up on costs, used electric forklifts are also available. But how do you make sure that you end up buying the right one for your business? Consider these pointers.

Familiarisation with Terminologies of Electric Forklifts

There are different types of used electric forklifts that you can choose from, and they all have differing specifications. In addition, some kinds of forklifts are more suitable for certain types of applications. There are also several manufacturers, which provide varying degrees of product quality. You can make sense of it all by spending some time reading up on the subject, before making your final purchase decision. In this way, you can be sure that you will not fall for the first product that you see and end up missing out on what would have been a better option.

Equipment Type and Specifications

Your choice of used electric forklifts should be guided by your specific needs. Do you have an indoor shop, for which a forklift with non-marking rubber tires will be ideal? Or do you carry out your processes at a construction site, for which a rough terrain forklift will be more suitable? Make a list of the conditions, functions, and goals that are integral to your need for a forklift, and match them accordingly with the right model, make, and brand.

Your Choice of Supplier

Finally, make sure that you buy your used electric forklifts from a reputable supplier. Such a supplier would not only offer product options from trusted manufacturers and are also in good condition, they will also be able to guide you towards the best option for your requirements. In addition, we recommend sourcing your used forklift from a supplier that also provides after-sales services, including repair and maintenance.

Additional Points to Consider

Have a budget. Used electric forklifts are more reasonably priced than their brand-new counterparts, but some of them fetch higher prices than others. Know how much you can spend, and set the scope of your shopping accordingly.

Check the product condition. Some of the most critical components that should be inspected when you’re buying a used forklift include forks and masts, rails, lift chains, and cylinders, as well as engine compartment, exhaust guards, and counterweights.



As with all new technologies, until they become mainstream, and late followers lose any chance of an associated competitive advantage, there are many myths surrounding Lithium-ion forklifts. The main myth is that of the higher price. It can be quite sticky, being perpetuated through lack of actual information. Even though the cost of Li-ion forklifts has dropped down as much as 50% over the past five years, market leaders in logistics look at it from a different, and more sustainable angle: lifetime cost of ownership.

Below are just the top 8 reasons to consider this clean technology. Each one alone is a business case for giving this green technology a green light.


Gain productive time through long operational cycles


Gain extra productive time and reduce cost through Zero battery maintenance


Save overall business operational costs with 30% Less of energy usage


Save operational costs in perpetuity with Lower lifetime cost of Lithium-ion forklifts


Enhance the market attraction of your Brand in key export markets through Ultra-clean environment in production and handling of your products


Save costs and build your  Employer  Brand reputation  through drastically reduced risk of workplace injuries and an easier working environment with Lithium-ion forklifts


Be seen not just as an innovative market leader; boost your Corporate Social Responsibility by minimizing your ECO footprint.


And, most importantly, boost your EXPORT advantage with 360 degrees-ultra-clean Australian products.


And, beware the biggest Li-ion myth:

Lithium-ion forklifts are more expensive. 

Not from ISS ProRack NICHIYU dealership!! Talk to us: 134 234.

Six Business Benefits of Lithium Forklifts

What do good investments and using lithium-ion forklifts have in common? Healthy growth. And in case of switching to Li-ion forklift technology, there are six growth benefits for your business.

Several years ago, ISS Equipment was one of the first electric forklift suppliers in Australia to make the lithium-ion forklift technology available in Australia. As a pioneer of electric forklift technologies, we like to keep our forklift brands’ stable up to date with the best equipment for the industries we serve.

In line with our commitment, for the past few years we have been the home to the li-ion technology leader, Big Joe Forklifts.

While many would argue we have enough humans getting around as it is, few would turn down an abundant source of cash or an invention—like the lithium ion battery—capable of bringing them a wellspring of benefits.

Lithium ion (Li-ion) is the latest advancement in machine power with a set of qualities that each have multiple flow-on benefits, creating an exponential wave of advantages for those who invest in the machines.

This technology is now available in Australia, thanks to Australian Nichiyu Forklift distributor NFM Forklifts. National Manager, Gary Hodge, explained the Li-ion revolution is driving the world’s most impressive tech, including Tesla’s latest beefed-up batteries for their range of electric cars. While there are other companies producing electric vehicles, Tesla is certainly leading the field.

NFM is kind of like the Tesla of the Aussie forklift market. There are other companies venturing into Li-ion powered products. However, with their range of Noblelift equipment, NFM are, at this stage anyway, the most advanced.

NFM are the exclusive national distributors of well-known and respected Nichiyu forklifts. Gary explained they are committed to bringing the latest tech to the Australian market, which is why they’ve added Noblelift Lithium to their national dealership network.

Noblelift is built on tenets of high integrity, sustainable innovation, excellence and quality. The company invests heavily in research and development to aid them in building smarter products that drive technological innovation rather than following it.

The Noblelift lithium ion powered machines

Noblelift offers a range of pedestrian operated equipment including walk-behind pallet movers and stackers. In place of the old lead acid batteries, they are all fitted with advanced lithium ion battery packs which come with a three-year, full-replacement warranty.

Lead acid batteries have been getting around since 1859. Considering how rapidly technology advances nowadays (even a two-year-old computer has all the speed and aesthetic appeal of a pile of bricks), that is one outdated contraption. Li-ion, on the other hand, is the latest battery-powering development, energising not only forklifts but cars, houses, buildings and multiple other enterprises around the world.

Apart from being old news, lead acid batteries are filled, as the name suggests, with acid. Not great. This exposes the operator to all sorts of potential hazards including splashes, burns, eye injuries and poison inhalation. Just using a lead acid powered machine in the workplace means you need to have gloves, glasses, eye wash bays, acid-proof paint on the floors and all sorts of other preventative measures in place. In a sentence so efficient it perfectly encapsulated the simplicity of a li-ion powered machine, Gary declared:

“Lithium ion has none of that.”

Lithium ion: the first layer of benefits

Providing a classy base of operations for the new li-ion batteries, Noblelift machines use world-leading tech, with the best microprocessors and AC power supply, which means they are much smoother, safer and easier to operate. This makes them a perfect match for the safer, cleaner and more productive lithium ion batteries.

“Lithium ion machines offer rapid recharging, zero maintenance, no dangerous acid spills or gas emission, and improved run-time.”

From simple to exponential

While these benefits are already impressive, they all go deeper, expanding out and intersecting with each other to create an endless web of additional benefits.

Rapid charge = long work hours with no maintenance required

Li-ion batteries naturally take charge faster than lead acid batteries and are a lot more relaxed about the whole thing. They’re happy to be “opportunity charged” to less than full capacity. Lead acid batteries, on the other hand, demand commitment. If you do anything less than a full charge, or leave them in storage too long, they’ll succumb to negative sulfation effects.

To get a full lead acid battery charge takes around eight hours. So you have to spend more time charging it than you get to spend using it. Whereas with the Li-ion, it’ll take one or two hours to charge and will work for up to 20 hours off that one charge. And if you can’t resist sneaking in a cheeky charge-up over lunch, no worries. You can bump it back up, and it’s good to go, no damage done, even if you fall short of 100% charge.

Upgrading to a Li-ion machine makes second and third shift batteries obsolete. This means you need just one battery per machine and never need to worry about removing it which, in turn, eliminates the risk of injury when changing batteries.

Lithium ion batteries do not contain acid and don’t require water, making the Noblelift battery 100% maintenance free. Unless you want to count charging as maintenance; and it does that in a fifth of the time with no cool down period required.

“There’s no water to top up. If a lead acid battery isn’t properly maintained, water topped up regularly, it’ll fail and could cost the business thousands of dollars to replace. This eliminates that risk too.”

Not only do they charge faster, Li-ion batteries get more out of every charge with run-times four to five times greater than their lead acid counterparts. So they’re lower maintenance and harder working.

“Where a lead acid battery may run for five hours, it’s not out of the ordinary for a lithium ion powered machine to run for 20 hours. So there’s less downtime because not only does it need charging less often, it needs less total time to charge.”

Lead acid batteries also produce hydrogen gas when charging, meaning you have to be careful where you place them. Low maintenance lithium batteries can be charged anywhere as there is no gas emitted from the battery. This saves you the hassle and expense of a ventilated battery charging space.

If you think of the machines like employees, which one would you pick: the one who works long hours without complaint and takes short breaks? Or the one who works less, needs longer breaks and has a serious gas problem?

Removing acid and gas = massive safety improvements

With this new technology available there is no need for workers to be exposed to the risks of lead acid batteries. No acid means no acid spills. Not only is this safer for workers, it eliminates the need for costly safety measures. Workplaces can be free from the need for:

  • battery changers;
  • shift battery management systems;
  • single point watering systems;
  • eye wash systems;
  • acid resistant eye-wear and gloves.

Reducing the risk for workers and offering a safer work environment also means fewer WorkCover claims, lower WorkCover premiums and happier employees.

Clean energy = boosted savings

The lithium ion powered Noblelift machines have the same power capacity as their lead acid counterparts but with no gas emitted whatsoever. This radically clean technology is great for anyone but especially advantageous for those working in the food and pharmaceutical industries; anywhere a clean environment is of particular import.

“You could charge it in an operating theatre and it’d be completely safe.”

For retail too, it’s especially useful. People using pedestrian equipment don’t need to be licensed.

“So a kid working after school—who doesn’t have the experience to handle the risk involved with lead-acid batteries—can use these machines because li-ion is a completely safe power source.”

Exponential return on investment

Although lithium-ion batteries come at a higher initial cost than traditional lead acid batteries, they last up to five times longer and, as the above benefits continue to intersect with each other and promote further benefits, the ROI grows exponentially too.

“Having fewer charge cycles and zero maintenance requirements means you’ll have much lower service costs.”

What Service You Need From Your Electric Forklifts Supplier

A great electric forklifts supplier can make a major difference to your business. Electric forklifts can streamline the functionality, cost efficiency, and productivity of your industrial facility. We also recommend them as more ideal in health and safety in the workplace, since they provide lesser tailpipe emissions and require lesser inputs from operators.

If you need one for your shop, there are many products that you can choose from. Depending on your budget, you can opt for brand new or used models. But how do you make sure that you make a good purchase, regardless of their price? Here’s a rundown of the most essential things that your electric forklifts supplier should be able to provide.

Product Support 

Electric forklifts can last for as long as 15,000 and more hours, but in the event that they require repair or reconditioning, your supplier will play a major role in restoring their functionality. Take note that some suppliers only sell products; they do not provide after-sales solutions that may be required by your operation at some point.

This is why it is important to buy your electric forklifts from a company that also provides servicing and product support solutions. In fact, it is recommended that you choose a supplier that provides forklifts service for a wide range of brands, not just one. In this way, you can be sure to get the technical assistance that you may need from one place.

Accountability and Responsibility for Carried Brands

It is also critical to choose a supplier that can live up to the quality of the brands that they carry. Warranty and support, for instance, should never be compromised by your choice of electric forklifts supplier. It is also always better to choose suppliers that meet industry prescriptions for product safety and environmental responsibility, over those who only carry products from manufacturers who are only concerned with product functionality.

Technical Guidance

Finally, ask for technical guidance from your chosen supplier. This is important for finding the right product for your requirements, as well as ensuring that you will be adding an equipment to your shop that will truly prove to be an investment. If you are working within special conditions, your supplier should also be able to guide you towards the best options for managing certain challenges while meeting your industrial needs.

The Team Nichiyu Service Proposition

As an authorised dealer of  Nichiyu Electric Forklift and Noblelift Lithium-ion forklifts, we provide full service and parts support, backed by the best trained team and of course, manufacturer’s direct product support and warranties.

To browse our catalog of new and used electric forklifts, visit our website on

We recognise that companies, including many of our customers, accumulate a diverse range of equipment over the years. With more than 20 years of  servicing materials handling equipment our Forklift Service means:

  • We service ALL forklift brands, including Toyota, Crown, Cat, Mitsubishi and of course Nichiyu.
  • We provide FREE inspection and report to help you make best maintenance decisions.
  • Nichiyu parts come with 6 months Warranty.
  • Fast response.
  • Regular service so that you never have any equipment down.
  • Quick rental forklifts to help you out of a pickle of a breakdown or seasonal high volume of work.
  • Traffic management plans and assessments.
  • Friendly advice – any time.

Advantages of Buying Used Electric Forklifts

Electric fork lifts are considered to be among the smartest options for different handling and lifting needs. First, they are more cost-effective than their counterparts since they virtually eliminate fuel costs, as well as related maintenance needs like engine transmission oil and filter changes. They also last longer than internal combustion forklifts, with some models lasting more than 15, 000 hours. When it comes to health and safety in the workplace, electric forklifts score better, too; they have less tailpipe emissions. And where productivity is concerned, they are a gem: they can accommodate directional changes, they have faster acceleration, and there is a lesser need for foot movements by the operator.

The advantages are many and varied, for certain, and one can argue that one of the few considerable disadvantages is their initial cost. Brand new electric fork lifts usually fetch a pretty price, compared to their other counterparts. Fortunately, your operation can cash in on the offered functionality of this type of forklift while working within a budget with used electric fork lifts.

Interested in one? Here are some of the best reasons why the investment is worth it.

Lowered Price

One of the most obvious benefits of buying used electric forklifts over brand new models are the price savings. Some brand new models can run up to around $13, 000, while used ones can cost as low as $2,000. They are ideal for facilities that are just starting out, are working with a budget, or do not require a brand new model for their applications.

Availability of Parts

It is also convenient to find parts that may need repair or modifications, for your used forklifts. There are suppliers that provide original equipment manufacturer-quality results for a wide suite of solutions, including maintenance and repair.


Finally, used electric forklifts rental are more suited to industrial operations that function on a project-to-project basis. If your lifting and handling needs do not make up a major part of your operations, buying a brand new model may be a costly investment that will take longer to pay back its initial cost.

The key thing to remember when buying a used electric fork lift is to choose the right supplier. At Nichiyu, we make sure that our clients are treated to our extensive product knowledge, so they can find the right forklift for their specific needs. We also provide repair and maintenance services. Visit our website and browse through our catalog of quality used forklifts on

Nichiyu Electric Forklifts Get a New Home in Australia

ISS ProRack Media Release

Melbourne, Australia, 26 April 2017: ISS ProRack, a privately owned Australian company with over 20 years of delivering innovative warehouse storage and materials handling solutions, is set to boost the customer power of choice by launching the new home of Nichiyu Electric Forklifts in Australia with a stunning facility in the Melbourne suburb of Dandenong South, and online at:

Smart warehouse storage and materials handling is as much about saving costs as it is about making maximum business impact,” said Peter Boustead, MD, ISS ProRack.

Nichiyu brand is synonymous with electric forklift innovation, having developed the first electric forklift in Japan in 1937. Mitsubishi Nichiyu Forklift Co Ltd now owns 65% of UniCarriers, which, according to Bloomberg, positions the company as the third-biggest lift truck manufacturer, behind Toyota and KION Group. This means, Nichiyu is among the top three choices of warehouse managers around the world.

Since the inception in 1993 ISS ProRack has been committed to innovation to find the right solutions for their customers. With the ever-present need for improving business efficiency and the growing impact of human and environmental safety issues, the company has focused on electric forklifts. Therefore, when in 2015 many Nichiyu forklift customers in Australia found themselves stranded due to hostile takeover of a major dealership, it was logical for ISS ProRack to partner with a leader in electric forklift innovation.

Sustainability is the new normal as customers are aware of the environmental impact their operations can have on society,” says Brett Wood, chairman of the Industrial Truck Association (ITA).

According to Brett Wood, chairman of the Industrial Truck Association (ITA), there is significant trend towards electric lift trucks and the decline of internal combustion (IC) models. The former now make over 60% of all forklift orders.

“Sustainability is the new normal as customers are aware of the environmental impact their operations can have on society,” says Wood

ISS ProRack continues to push the boundaries of environmental responsibility, offering a range of Lithium battery-powered forklifts. They see this emerging ultra-clean technology as an extra competitive advantage for Australian food and pharmaceutical industries in their war for attractive markets in China and Europe.

“Smart warehouse storage and materials handling is as much about saving costs as it is about making maximum business impact,” said Peter Boustead, MD, ISS ProRack. “We understand the complexity of problems our customers face in addressing the rising business costs and the growing compliance demands of social responsibility. We can’t be just about making a sale. We need to look at our customers’ long-term success!”

The newly appointed National Manager for Nichiyu Electric Forklifts, Australia, Gary Hodge, has welcomed this partnership.

“Mitsubishi Nichiyu Forklift Co Ltd is committed to growth of the Australian market not just though the best technology but also excellence in customer service. As a recognised electric forklift innovator, we are thrilled to be represented by an Australian business like ISS ProRack, with strong customer service culture and innovation focus. We look forward to continuing to supply products that will support ISS ProRack and their customers on the path to local and export success,” said Gary Hodge.

CONTACT – ISS ProRack | Nichiyu Electric Forklift:

Media Enquiries:Business Enquires:
Margaret MansonMarketing Specialist | ISS ProRack
M:         +61 407 66 11 30
Customer ServiceISS ProRack
P:         134 234

ABOUT:  ISS ProRack is an innovative, privately owned Australian company with over 20 years of delivering customer success through warehouse storage and materials handling solutions. ISS ProRack provides services in design, installation, maintenance, and safety audit of Palletised Racking and Shelving together with a comprehensive range of Materials Handling Equipment. An authorised Australian dealer for Nichiyu Electric Forklifts, ISS ProRack continually pushes the boundaries of performance and environmental responsibility through forklift technology, now offering the next-gen Lithium battery powered, ultra-clean forklifts. The company’s consultative approach enables us to match the best equipment with each customer’s unique need to improve storage capacity, efficiency and the triple bottom line. Contact ISS ProRack: 134 234 |

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